Case Study: Mobile App Testing on Real Handsets

The Client

Our client is a leading iPhone app developer that introduces more than 100 different new applications a year. To keep up with its competitive advantage our client needed to release a quality apps to the market fast. With a lot of applications in the App Store and the ever evolving iPhone, iPod and iPad devices and OS’s, there is a huge burden on the company to test their applications on real devices connected to real live global network.

The Challenge

Prior to working with RentTesters our client worked with other mobile testing companies. There were two major problems with this approach, however. The first was the recruiting beta testers, you are not necessarily testing on all devices/OS, and recruiting process is slow and painful, and not always a good investment. The second issue was that there was no way to consolidate and leverage the mobile testing expertise aggregated over the years by the QA teams.

The Solution

RentTesters Mobile Testing Experts reviewed application and its design and requirements, and provided proposal with a test approach to a client. We leveraged our expertise in mobile application testing with:

Mobile App Testing
Mobile Handset Testing

Mobile Test Automation
App Store Certification

Our team developed a set of test cases to ensure that mobile applications function properly on all supported devices/OS:

Functional Testing
Usability Testing
Installation Testing
Compatibility Testing

UAT
Beta Testing
UI Testing
Exploratory Testing

Our experts leveraged our proven methodology:

Define Testing Scope (Define a list of supported devices/OS/carriers)

Build Test Plan and Test Cases

Setup Test Environment (back end and devices)

Execute Tests

Review and work with dev team to resolve found defects

Re Test fixes

Create Test Summary Report

Obtain Quality Certificate

Our mobile QA engineers are well versed with various mobile platforms such as iOS, Android SDK, iPhone SDK, HTML5\CSS3, REST and RIM\BlackBerry and were responsible for:

• Test on multiple iPod, iPhone and iPad devices
• Create and execute tests for handheld devices
• Construct test environments to simulate real world environments
• Extract appropriate logs and gather diagnostic information for issues encountered during testing
• Construct test cases for the defined test plan; modify the existing test cases as the test requirements change
• Collaborate daily with the QA, Development, and Product team to ensure that quality standards are met
• Use feedback from customer support to expand test scenarios
• Assist product team in resolving layout and formatting issues (e.g. design, user-flow experience)
• Research, identify, reproduce, isolate and report defects
• Verify resolved defects against all applicable environments
• Track and verify defects in Production with the help of Customer Advocates
• Provide input/status updates regarding test progress/results on a daily basis

The Benefit

Our client releases their application to App Store, and all of their submissions were approved from the first submission and have 4+ stars in App Store with great reviews and feedback.

For more on how RentTesters can help your company improve testing processes, check us out online at www.renttesters.com or call 1.888.789.1482.

 

Case Study: iMany CARS Government Pricing Testing

The Client

Our client is a global company specializing in the development, production, and marketing of generic and proprietary branded pharmaceuticals as well as active pharmaceutical ingredients. Our client is among the top 20 companies and one of the largest generic pharmaceutical companies in the world.

The Challenge

Our client merged with another Pharma manufacturer and needed to verify and test combined systems and operations in the areas of Commercial Contracting and Medicaid Rebate processing into a single system for the combined companies.

The Solution

Our client utilizes the I-many suite of applications for contract management (I-many CARS, I-many Medicaid and I-many Government Pricing) and RentTester is the exclusive provider of Software Quality Assurance resources and is responsible for providing full time, day-to-day, on site and remote test support.

RentTester resources developed testing scripts and processes to merge iMany CARS Customer, Product and Contract data, automated membership loads and general data cleanup across the two companies. As well, we tested the merging of I-many Medicaid systems for Medicaid rebate processing.

• Medicaid Rebate Testing – Validate transfer summary level data from one company’s I-many Medicaid system into our client’s I-many Medicaid system and use only our client’s I-many Medicaid system to manage this function going forward.
• Commercial Contracting Testing – Validate that the project was to test transfer contract, customer, membership, eligibility and historical transaction data from I-many DPS system into our client’s I-many CARS system and use only the I-many CARS system to manage this function going forward.

RentTester performed an analysis of our client’s GPS system examining each requirement in detail. Our team produced a test plan/cases document to serve as the foundation for scope of the implementation phase of the project.

RentTester tested a full implementation of new compliance requirements into the I-many Government Pricing System.

Our deliverable included:

• Test Strategy & Test Plan
• Test cases and test scripts to test changes to existing price calculations:
  • ASP, AMP, NFAMP, PHS, FCP, IFF
• Implementation testing of additional application functionality:
  • FSS module, Alerts
• Enhancement and automation of data integration verification.
• Data reconciliation between GP and source systems validation.
• Historical data conversion testing.
• Testing enhancements to existing interfaces to bring in new data fields.

The Benefit

• Improved Customer Experience – Having in-house outsourced testing resources means that you have people familiar with internal processes who can ramp up or down according to your project needs.
• Reduced Costs – Past experience means faster implementations. And, faster implementations mean fewer hiccups and downtime – all of which save money.
• Expertise –RentTesters’ extensive experience with the Pharmaceutical and Biotechnology field means you can count on resources to come in and hit the ground running.

 

Customer Quote:

“We had a complicated merger and while we needed additional resources in testing, we couldn’t afford to lose time while ramping up new people. RentTesters’ experience with our processes and with Pharma in general was a great asset.”

—QA Manager

For more on how RentTesters can help your company improve testing processes, check us out online at www.renttesters.com or call 1.888.789.1482.

 

Case Study: Release and Configuration Management

The Client

A small start-up with 100 employees.

The Challenge

Our client need to successfully integrate two products after a merger acquisition – a Java/WebLogic Platform with Oracle Back End, JSP Front End product and a Windows based Visual Basic/C++ with ASP Front End product. Without an established release and configuration process, integration would be challenging to tackle. They needed a consultant to come in and help set up a process and strategy that they could take forward.

The Solution

RentTesters performed a Free Rapid Assessment and established a baseline for all subprojects that allowed us to assist the development team with creating a framework and then branch out the core files to head. Because releases must incorporate system changes and errors discovered by users and by hardware changes as well as new system functionality a solution was developed to include:

• Procedures for branching, merging and labeling the code.
• Build and deployment scripts and optimized them to the point of a one-click deployment. (Utilizing Visual Build for COM scripts and ANT for Java suite).
• Policies and procedures for maintaining source control tool Microsoft Visual Source Safe.
• Versioning scheme and release process.
• Concepts of staging the code.
• A lab for software compatibility.

The Benefit

• Improved Customer Experience – Being a start-up, resources were lean and it made more sense to bring in an outside consultant with Release and Configuration Management experience to develop, create, and kick off a process that they could maintain internally for future projects. As a result the client gained a Streamlined Automated Release and Build and Deployment Process with a single optimally managed code repository.
• Reduced Costs – Past experience means faster implementations. And, faster implementations mean fewer hiccups and downtime – all of which save money.
• Expertise – Improved quality and productivity with automated software assembly processes. Client gained better visibility into projects for fast delivery of higher quality software as well as traceability across the software development lifecycle.

 

Customer Quote

“Without a robust Release and Configuration team, we needed a consultant with the right kind of experience and expertise to come in and develop something we could follow. RentTesters had a very doable solution for our team to follow.

—Director of Development

For more on how RentTesters can help your company improve testing processes, check us out online at www.renttesters.com or call 1.888.789.1482.